This Privacy Policy describes how CogniBrain Ltd (trading as MacuDopa, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.macudopa.com (the “Site”).

1. Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.

Information you provide to us

We collect personal information that you voluntarily provide, including:

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  Name
  
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  Billing and shipping address
  
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  Email address
  
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  Phone number
  
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  Payment information (processed securely by third-party payment providers)
  
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  Account information (if you create an account)
  
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  Customer support communications
  

Information collected automatically

When you browse the Site, we automatically collect certain information, including:

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  IP address
  
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  Browser type and version
  
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  Device information
  
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  Time zone
  
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  Pages viewed and referring URLs
  
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  Cookies and similar tracking technologies
  

2. How We Use Your Personal Information

We use your personal information to:

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  Process and fulfil orders
  
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  Communicate with you about orders, products, and services
  
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  Provide customer support
  
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  Improve and optimise our Site
  
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  Screen orders for fraud or risk
  
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  Send marketing communications (where consent has been given)
  
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  Comply with legal and regulatory obligations
  

3. Cookies and Tracking Technologies

We use cookies and similar technologies to operate and improve our Site, analyse usage, and support marketing activities.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect Site functionality.

4. Sharing Personal Information

We share your personal information with trusted third parties only as necessary to operate our business, including:

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  Shopify, which hosts our online store
  
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  Payment processors (e.g. Stripe, PayPal)
  
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  Shipping and fulfilment partners
  
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  Analytics and marketing providers
  

We may also disclose personal information if required to do so by law or to protect our legal rights.

5. International Data Transfers

Your information may be transferred to and processed in countries outside your country of residence, including the United Kingdom, European Union, United States, and Canada.

Where required, we rely on appropriate safeguards such as Standard Contractual Clauses to protect your personal data.

6. Your Rights (UK & EU – GDPR)

If you are located in the UK or European Union, you have the right to:

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  Access your personal data
  
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  Request correction or deletion
  
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  Object to or restrict processing
  
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  Withdraw consent at any time
  
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  Request data portability
  

To exercise these rights, contact us using the details below.

7. Your Rights (USA – CCPA/CPRA)

If you are a California resident, you have the right to:

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  Know what personal information we collect and how it is used
  
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  Request access to or deletion of your personal information
  
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  Opt out of the sale or sharing of personal information (we do not sell personal data)
  
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  Not be discriminated against for exercising your privacy rights
  

You may exercise these rights by contacting us.

8. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this Policy, including legal, accounting, or reporting requirements.

9. Security

We take reasonable administrative, technical, and physical measures to protect your personal information. However, no method of transmission over the internet is completely secure.

10. Children’s Data

Our Site is not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with the revised date.

12. Contact Information

If you have questions, requests, or complaints about this Privacy Policy or how we handle your data, you can contact us at:

CogniBrain Ltd

Email: hello@macudopa.com

Website: www.macudopa.com

Registered in the United Kingdom